Returns + Exchanges


We're happy to help you with any questions you may have. Our support team hours are Monday - Sunday 9AM-5PM EST. Just email us at We answer all inquiries as soon as possible.


Once you've emailed us, we will do whatever it takes to make sure you are happy with the size/color of your Locker Lifestyle® products! All of our products ordered from our website can be returned no questions asked within 30 days of purchase, provided they are still in new condition with the original packaging. (Postage & handling charges are non-refundable.)

WRONG SIZE Wrist Locker™?

We're confident that once you find the right size Wrist Locker™, you’ll love our wrist wallet. Not everyone's wrists are the same! If you have any questions pre or post-purchase, email us, and we will be happy to recommend the best option for your active lifestyle or phone size. 


Free Returns + Exchanges are for domestic customers only. International customers are excluded from free returns + free exchanges and may be subject to additional customs fees.
Returns for refund or exchange are accepted within 30 days of the shipping date. Shipping fees are non-refundable. If we made a mistake and the wrong item was shipped, or if the merchandise you received is defective, please email

Please Note: damaged or defective merchandise is subject to inspection.
When exchanging merchandise, after your product is received by our facilities, Locker Lifestyle® will pay the one-way shipping costs of sending your replacement item back to you.